Frequently Asked Questions
Everything you need to know about your MOEFLAVOR experience
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We accept returns on unworn items with original tags within 30 days of delivery. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Afterpay.
How do I know which size to choose?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing your results to our guide, as sizing can vary between different styles and collections.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.